We run an independent information portal about Fish and Spins for players in the UK. This page explains how we collect, use and protect your personal information when you visit fish-and-spins.org.uk.
What Information We Collect
We gather two types of data. Technical information arrives automatically: your IP address, browser type, device model, operating system and the pages you view. Voluntary information is what you send through our contact form — your name, email address and the message you write.
We do not process payments, hold account credentials or store any data related to casino accounts. For everything concerning deposits, withdrawals, identity verification or gameplay history, contact the operator's support team at [email protected].
How We Use Your Data
Technical logs help us monitor site performance, fix errors and understand which sections readers find useful. Contact-form submissions let us answer questions about Fish and Spins Casino and update the portal when facts change.
We never sell, rent or share your personal information with marketing companies. Email addresses submitted through the contact form stay on our server and are used solely to reply to your message.
Third-Party Services
Our hosting provider processes server logs as part of its infrastructure service. Analytics software — if enabled — may set cookies to track page views and session duration. We choose vendors that operate under GDPR and UK data-protection law.
Cookies and Tracking
Fish and Spins Casino (the portal) may use functional cookies to remember your language preference and analytics cookies to measure traffic. You can block or delete cookies through your browser settings; doing so will not prevent you from reading the site, though some preferences may reset on each visit.
Full details about cookie types, duration and opt-out methods appear on our cookie policy page.
Data Retention
Server logs are kept for 90 days, then automatically purged. Contact-form emails remain in our inbox until the conversation ends, typically no longer than 30 days. We delete outdated correspondence once a query is resolved.
Your Rights
Under UK GDPR you can request access to the personal data we hold, ask for corrections, or request deletion. To exercise any of these rights, send an email to [email protected] with "Data Request" in the subject line. We will respond within one month.
If you believe we have mishandled your information, you may lodge a complaint with the Information Commissioner's Office at https://ico.org.uk.
Children's Privacy
This portal covers an 18+ gambling brand. We do not knowingly collect information from anyone under eighteen. If you discover that a minor has submitted personal data through our contact form, notify us immediately so we can delete it.
Security Measures
We use HTTPS encryption to protect data in transit. Our hosting environment includes firewalls, regular software updates and restricted administrative access. No system is perfectly secure, but we apply industry-standard safeguards to minimise risk.
Changes to This Policy
We update this privacy policy when we add new services or when data-protection regulations change. The current version is always available at fish-and-spins.org.uk/privacy-policy. Material changes will be noted at the top of the page with a revision date.
Who We Are
Fish and Spins Casino (the portal at fish-and-spins.org.uk) is an independent informational resource. We are not a casino operator, bookmaker or organiser of gambling. We do not process payments and have no access to player accounts or transaction history. For account-related questions — deposits, withdrawals, bonuses, verification or self-exclusion — contact the operator directly at [email protected] or through the live chat on their site.
Contact
Questions about this privacy policy or your personal data? Email us at [email protected]. We aim to reply within two working days.
This page is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting activity. Access to this content is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.